Hublot reinvents the Customer Experience by associating its real boutiques with a digital boutique. The Maison offers remote 3D easy access to its products and is able to create a rapid and personalised Customer Service, while maintaining the essential denominator of every relationship, i.e. human contact, with the act of sale and collection of the watch in the boutique. A new Customer Experience that will debut and be tested in the United States before being extended worldwide.
It is thanks to an advanced technological solution developed by the brand that Hublot's sales staff can offer customers in real time in the Digital Boutique, via a screen, a service identical to that in the boutique. A digital universe offering a virtual experience that is not alternative but complementary to that of the points of sale.
